Heritage Parts: Accelerating Digital Growth Through Complete E-Commerce Transformation

Heritage Parts was an established leader in manufacturing and distribution for industrial parts and equipment. For decades, they relied on phone and fax orders while competitors were moving online.
Sector
SAAS
Timeline
2012 - 2015
Challenge
Heritage had zero online revenue and was losing market share. There was no e-commerce site, no tracking, and no digital sales strategy. They needed a complete digital transformation, starting from nothing.
Solution
We helped the executive team and investors reimagine the business online. Working with Windjammer Capital Investors, we digitized tens of thousands of SKUs and built a new e-commerce platform from scratch. We implemented advanced tracking, paid search, and SEO strategies that gave the leadership team visibility into performance and ROI for the first time.
The Results
  • Revenue grew to $300 million within five years
  • Online visibility and market share rebounded rapidly
  • The business was positioned for a $750 million acquisition
  • Heritage Parts went from offline sales to one of the industry’s fastest digital success stories.
"Metamend has been instrumental in improving and maintaining wsp SEO standings and helping to ensure we spend our budget in ways that benefits us as a business."
Tara Savrtka
Director, Yokohama Tire
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